FREQUENTLY ASKED QUESTIONS
What is “Thrive in Life Counseling and Therapy LLC”?
Thrive in Life Counseling and Therapy LLC is the name of the private practice operated and owned by Dr. Mario Lehenbauer-Baum.
How do I schedule initial and follow-up appointments?
The best way to schedule appointment is with email (firstname.lastname@example.org) or phone (615-582-8602). Dr. Baum is usually not able to take phone calls when he is with clients; you may leave a voice message and he calls you back as soon as possible (unless he is on vacation, within 5 – 7 work days).
What can I expect for the first (intake) session?
It takes a lot of courage to take the first step, to make a decision to get help – so congratulations for taking the first step towards change! When you are coming in for the first time, Dr. Mario Baum will try to make you feel as comfortable as possible. The intake session is dedicated to get to know each other; usually, Dr. Baum will ask you a lot about your issues and worries, and he will try to get a better idea about your expectations. He will also explain his role as a psychologist, the rules and limits of confidentiality, and he will also discuss fees and methods of payment. Sometimes, he may not be the right person to help you (for example, if your issues are outside his scope or experience). However, Dr. Baum will always try to provide you with appropriate referrals. Also, please note that Dr. Mario Baum does not offer free (initial) consultation/intake sessions; unless your session is covered by health insurance providers, the regular professional fee applies to initial/intake sessions as well. Also, please always verify that Dr. Baum is in-network with your specific health insurance provider (Aetna, BlueCross/BlueShield) by calling your insurance provider (you are responsible for any fees if services are not covered by insurance providers).
I need immediate help – who can I call?
Please do NOT call Dr. Mario Baum if you need IMMEDIATE help. If you or a loved one need immediate help, please call 911 or contact the mobile crisis services in Tennessee 855-274-7471 (mobile crisis services is a 24/7/365 response team for those who are experiencing a mental health emergency).
What are the fees? Sliding scale? In-network and out-of-network services?
Regular professional fee: Dr. Mario Lehenbauer-Baum’s regular professional fee is $ 150/session (session length: 50 minutes) for individuals, and $ 170/session (session length: 50 minutes) for couples. He offers limited spots with a lower sliding fee scale for individuals for individuals without insurance or who are not able to afford psychological services otherwise.
In-network services: Dr. Mario Lehenbauer-Baum is in-network with BlueCross BlueShield and Aetna. Please always call your health insurance provider to verify that he is in-network with your specific health insurance plan (e.g., in some cases, BlueCross BlueShield may be your primary health care provider, but your mental health benefits may be covered by a different, sub-contracted organization that Dr. Baum is not in-network with). Also, there may still be a co-pay or co-insurance for each visit, depending on your specific health care plan. Please always call your health insurance provider to ask for more information and to verify in-network status; if your services are not covered, you are responsible for the regular professional fee. Also, please note that assessment services are usually not covered by insurance providers!
Out-of-network services: Many individuals may not know that have excellent mental health out-of-network benefits included with their health insurance provider; it means that your mental health services may be covered (partially or even 100%) by your health insurance provider, even if Dr. Mario Lehenbauer-Baum is not in-network with your specific provider. Dr. Mario Lehenbauer-Baum can provide you with a so-called “super-bill”; you pay the regular professional fee up-front, submit the super-bill to your health insurance, and your health insurance will reimburse you (full or partial reimbursement). To find out more about your out-of-network benefits, Dr. Mario Lehenbauer-Baum recommends you call your health insurance provider to receive answers to the following questions:
- Do I have out-of-network mental health benefits? Is there a deductible I have to meet before reimbursement?
- What is the covered amount or percentage per out-of-network session?
- How many sessions per year are covered?
- Is any approval required from a primary care physician?
What are the fees for assessment and testing?
The regular assessment fee (including final reports) is between $1200 and $ 1600, but it can be lower, depending on the assessments needed and the assessment purpose. Usually, assessment fees are not covered by insurance providers, but some specific tests may be covered; Dr. Mario Lehenbauer-Baum will explain more details in intake sessions.
Methods of payment
Dr. Mario Lehenbauer-Baum accepts cash, check and credit card payments.
Cancellation and no-show fees
Please note that your session time is reserved for you, and you only. Dr. Mario Lehenbauer-Baum takes each case and each session very seriously, and he prepares for each session. If you need to cancel or reschedule a session, please provide Dr. Baum with a 4 hours’ notice; health insurance providers do not provide any reimbursements for missed or cancelled sessions! Therefore, if you miss a session without canceling at least 4 hours before (e.g., you forget to show up, or you put it in your calendar at the wrong time or day), you take that time away from another client. The policy is to collect the regular professional fee of $ 150 as no-show fee.
What is cognitive-behavioral therapy (CBT)?
CBT is a short-term, goal-oriented psychotherapy treatment. Dr. Lehenbauer-Baum works with his clients and patients to solve problems together. Many people like CBT because it is a hands-on, practical approach to problem-solving. During therapy, the client and the psychologist focus on
- emotions, and sometimes
- physical reactions in your body (e.g., heart racing, sweating, ..)
What is Mindfulness?
Mindfulness is a set of techniques scientifically proven to reduce tension, anxiety, depressed mood and elevate your general mood. If you want to know more about mindfulness and how to increase your quality of life, don’t hesitate to contact Thrive in Life Counseling and Therapy.
The concept of mindfulness is coming from an Asian/Buddhist meditation philosophy. It can help individuals to focus their awareness on things that are going on right now. With a “non-judgmental” attitude, it is the act of “paying attention on purpose” to the present moment; it helps people to become more aware of their thoughts and what is going on inside and outside of them. Please find more about mindfulness in Mario Lehenbauer-Baum’s blog.
It is a privilege for us to help people thrive in life!