FREQUENTLY ASKED QUESTIONS
What is “Thrive in Life Counseling and Therapy LLC”?
Thrive in Life Counseling and Therapy LLC is the name of the private practice operated by Dr. Mario Lehenbauer-Baum.
How do I schedule initial and follow-up appointments?
The best way to schedule appointment is with by email (email@example.com) or by phone (615-582-8602). Dr. Baum is usually not able to take phone calls when he is with clients; you may leave a voice message and he calls you back as soon as possible (within 2-5 days).
What can I expect for the first session?
It takes a lot of courage to make the decision to get help – so congratulations for taking the first step towards change. When you are coming in for the first time, Dr. Mario Baum will try to make you feel as comfortable as possible. The intake session is dedicated to get to know each other. Dr. Baum will ask you a lot about your issues and worries, and will get a better idea about your expectations; he will also explain his role as a psychologist, the rules and limits of confidentiality, and he will also discuss fees and methods of payment. Sometimes, he may not be the right person to help you (for example, if your issues are outside his scope or experience). However, you will always receive appropriate referrals! If you feel comfortable to work with Dr. Baum, he will set up further appointments to get the counseling/therapy process started.
I need immediate help – who can I call?
Please do NOT call Dr. Mario Baum if you need IMMEDIATE help. If you or a loved one need immediate help, please call 911 or contact the mobile crisis services in Tennessee 855-274-7471 (mobile crisis services is a 24/7/365 response team for those who are experiencing a mental health emergency).
What are the fees? Sliding scale? In-network and out-of-network services?
In-network services: Dr. Mario Lehenbauer-Baum is in-network with BlueCross BlueShield and Aetna; if you are in-network with these health insurance providers, all you need to pay is your regular co-pay for each session. Please always call your health insurance provider before your first meeting to ask about your copay, and to verify if I am in-network with them (sometimes, BlueCross BlueShield may be your primary health care provider, but your mental health benefits may be covered by a different, sub-contracted organization).
Regular professional fee (for private-pay and out-of-network services): Dr. Mario Lehenbauer-Baum’s regular professional fee is $ 140/session (session length: 50 minutes) for individuals, and $ 160/session (session length: 50 minutes) for couples. He offers a sliding fee scale with a very low fee for individuals who are not insured or who are not able to afford therapy otherwise.
Out-of-network services: Many people do not know that they may have excellent mental health out-of-network benefits included with their health insurance provider; it means that your mental health services may be covered (partially or even 100%) by your health insurance provider, even if Dr. Mario Lehenbauer-Baum is not in-network with your insurance! Dr. Mario Lehenbauer-Baum can provide you with a so-called “super-bill”; you pay the regular professional fee up-front, submit the super-bill to your health insurance, and your health insurance will reimburse you (full or partial reimbursement). To find out more about your out-of-network benefits, Dr. Mario Lehenbauer-Baum recommends you call your health insurance provider to receive answers to the following questions:
- Do I have out-of-network mental health benefits? Is there a deductible I have to meet before reimbursement?
- What is the covered amount or percentage per out-of-network session?
- How many sessions per year are covered?
- Is any approval required from a primary care physician?
What are the fees for assessment and testing?
Depending on what kind of assessment (brief or comprehensive, or something in between) you need, Dr. Mario Lehenbauer-Baum will discuss the expected fee range with you (assessment fees include a written report and start at $ 550). Sometimes, your assessment may be covered by your health insurance provider.
Methods of payment
Dr. Mario Lehenbauer-Baum accepts cash, check and credit card payment. Please note that for credit and debit card payments, an additional fee of +3% will be added to your total.
Cancellation and no-show fees
Please note that your session time is reserved for you, and you only. Dr. Mario Lehenbauer-Baum takes each case and each session very seriously, and he prepares for each session. If you need to cancel or reschedule a session, please provide Dr. Baum with a 4 hours’ notice; health insurance providers do not provide any reimbursements for missed or cancelled sessions. Therefore, if you miss a session without canceling at least 4 hours before, or you forget to show up, you take that time away from another client. The policy is to collect the regular professional fee of $ 140 as no-show fee.
What is cognitive-behavioral therapy (CBT)?
CBT is a short-term, goal-oriented psychotherapy treatment. Dr. Lehenbauer-Baum works with his clients and patients to solve problems together. Many people like CBT because it is a hands-on, practical approach to problem-solving. During therapy, the client and the psychologist focus on
- emotions, and sometimes
- physical reactions in your body (e.g., heart racing, sweating, ..)
What is Mindfulness?
Mindfulness is a set of techniques scientifically proven to reduce tension, anxiety, depressed mood and elevate your general mood. If you want to know more about mindfulness and how to increase your quality of life, don’t hesitate to contact Thrive in Life Counseling and Therapy.
The concept of mindfulness is coming from an Asian/Buddhist meditation philosophy. It can help individuals to focus their awareness on things that are going on right now. With a “non-judgmental” attitude, it is the act of “paying attention on purpose” to the present moment; it helps people to become more aware of their thoughts and what is going on inside and outside of them. Please find more about mindfulness in Mario Lehenbauer-Baum’s blog.
It is a privilege for us to help people thrive in life!