FREQUENTLY ASKED QUESTIONS
What is “Thrive in Life Counseling and Therapy LLC”?
Dr. Mario Lehenbauer-Baum is the founder and director of Thrive in Life Counseling and Therapy LLC. He offers psychological services for individuals (assessment/testing, counseling, psychotherapy) as well as mental health professionals (continuing education, consulting).
How do I make an appointment?
The best way to schedule an appointment is to email, or you may call as well; the phone number is 615-582-8602. Please note that Dr. Lehenbauer-Baum is not able to take calls when he is with clients; you can leave a voice message. You may also send an email to request an appointment (firstname.lastname@example.org).
Please note that emails are NOT considered to be a safe or confidential way of communication. If you use emails to schedule appointments, under no circumstance include any confidential or private information in any emails, and do not send emails with any content related to your therapy sessions.
I need immediate help – who can I call?
If you or a loved one need immediate help, do not send an email. Please call 911 or contact the mobile crisis services in Tennessee 855-274-7471 (mobile crisis services is a 24/7/365 response team for those who are experiencing a mental health emergency).
Are psychological services covered by my health insurance?
It depends on your health insurance provider. Dr. Mario Lehenbauer-Baum is in-network with Optum/Unitedh Healthcare, Aetna, Cigna, and BlueCross BlueShield. There may still be a co-pay for you to pay at the end of each session. It is recommended that you call your health insurance provider before you see a psychologist/counselor to ask the following questions:
- Do I have mental health insurance benefits?
- What is the deductible and has it been met?
- How many sessions per year are covered?
- What is the covered amount per session? What is the co-pay?
- Is any approval required from a primary care physician?
If you have a health insurance provider that Dr. Baum is not in-network with, you may still have “out-of-network” benefits! In that case, you are responsible for the initial payment, and you can submit your bills to your health insurance provider for reimbursement. Dr. Mario Baum will provide you with any document necessary to make sure you receive reimbursement. Please contact your insurance provider to determine “out-of-network” coverage (similar to above, e.g., how many sessions are covered, what are your deductables, do you need any approval from your primary care physician, what are your co-pays, etc.). Please note that Dr. Baum charges his regular professional fee of $ 160.00 for “out-of-network” sessions.
You also have the opportunity to pay for psychological services yourself. It means that you pay the regular professional fee of $ 160.00/session. The benefit is that none of your data will be submitted to any health insurance provider, and that Dr. Baum can spend more time with you.
What are the rates for counseling and therapy sessions?
Dr. Mario Lehenbauer-Baum’s standard fee is $ 160.00 per session (50-60 minutes).
I want counseling. What’s the next step?
- Email or call Dr. Mario Lehenbauer-Baum to set up an initial meeting.
- In this initial session, Dr. Lehenbauer-Baum will discuss your issues and your expectations. He will also explain his role as a psychologist, confidentiality and limits of confidentiality, and fees and methods of payment (insurance, out-of-network, self-pay).
- If you feel comfortable to work with Dr. Baum, he will set up further appointments to get the counseling/therapy process started.
- Sometimes, your issues might not be within Dr. Lehenbauer-Baum’s area of expertise. In that case, he will make sure to connect you with colleagues!
What are the fees for assessment and testing?
Depending on what kind of assessment (brief or comprehensive, or something in between) you need, Dr. Mario Lehenbauer-Baum will discuss the expected price range with you (assessment fees include a written report and start at $ 550).
Methods of payment
Dr. Mario Lehenbauer-Baum accepts cash, check and credit card payment.
Please note that your session time is reserved for you, and you only. If you need to cancel or reschedule a session, please provide Dr. Baum with a 4 hours’ notice; health insurance providers do not provide any reimbursements for missed or cancelled sessions. Therefore, if you miss a session without canceling at least 4 hours before, or you forget to show up, you take that time away from another client. The policy is to collect the regular professional fee of $ 160 as no-show fee.
What are the methods that Dr. Mario Lehenbauer-Baum uses for therapy and counseling?
Every client and couple is unique, therefore, the treatment and counseling are tailored to fit the needs of each client. Dr. Lehenbauer-Baum has extensive trainings in a wide range of modalities, including cognitive-behavioral therapy, positive psychology, solution-focused therapy, mindfulness and stress management strategies; the approaches are active, problem-focused and addressing here-and-now issues, tailored for each client.
What is cognitive-behavioral therapy (CBT)?
CBT is a short-term, goal-oriented psychotherapy treatment. Dr. Lehenbauer-Baum works with his clients and patients to solve problems together. Many people like CBT because it is a hands-on, practical approach to problem-solving. During therapy, the client and the psychologist focus on
- emotions, and sometimes
- physical reactions in your body (e.g., heart racing, sweating, ..)
What is Mindfulness?
Mindfulness is a set of techniques scientifically proven to reduce tension, anxiety, depressed mood and elevate your general mood. If you want to know more about mindfulness and how to increase your quality of life, don’t hesitate to contact Thrive in Life Counseling and Therapy.
The concept of mindfulness is coming from an Asian/Buddhist meditation philosophy. It can help individuals to focus their awareness on things that are going on right now. With a “non-judgmental” attitude, it is the act of “paying attention on purpose” to the present moment; it helps people to become more aware of their thoughts and what is going on inside and outside of them. Please find more about mindfulness in Mario Lehenbauer-Baum’s blog.
It is a privilege for us to help people thrive in life!