FREQUENTLY ASKED QUESTIONS
What is “Thrive in Life Counseling and Therapy LLC”?
Dr. Mario Lehenbauer-Baum is the founder and director of Thrive in Life Counseling and Therapy LLC. He offers psychological services for individuals (assessment/testing, counseling, psychotherapy) as well as mental health professionals (continuing education, consulting).
How do I schedule initial and follow-up appointments?
The best way to schedule appointment is with email (email@example.com) or a phone call (615-582-8602). Dr. Baum is usually not able to take phone calls when he is with clients; you may leave a voice message and he calls you back as soon as possible (with 2-3 days).
If you are coming in for the first time, Dr. Baum will talk about your issues and your expectations; he will explain his role as a psychologist, the rules confidentiality and limits of confidentiality, and fees and methods of payment (insurance, out-of-network, self-pay). If you feel comfortable to work with Dr. Baum, he will set up further appointments to get the counseling/therapy process started. However, sometimes an outcome of this initial meeting might be that your issues are not within Dr. Lehenbauer-Baum’s scope of expertise. In that case, he will make sure to connect you with experienced colleagues!
I need immediate help – who can I call?
Please do NOT call Dr. Mario Baum if you need IMMEDIATE help. If you or a loved one need immediate help, please call 911 or contact the mobile crisis services in Tennessee 855-274-7471 (mobile crisis services is a 24/7/365 response team for those who are experiencing a mental health emergency).
Am I covered by my health insurance?
You may not know, but you have certain out-of-network and in-network benefits. Dr. Mario Lehenbauer-Baum is in-network with Optum/United Healthcare, Aetna, Cigna, and BlueCross BlueShield. There may still be a co-pay for you for each session (between $ 0 and $ 92, depending on your health insurance and your deductibles). However, Dr. Baum can also see you if you are with another health insurance provider. It is recommended that you call your health insurance provider before you see a psychologist/counselor to ask the following questions:
- Do I have in-network and out-of-network mental health benefits?
- What is the deductible and has it been met?
- How many sessions per year are covered?
- What is the covered amount per session? What is the co-pay?
- Is any approval required from a primary care physician?
You may also have certain “out-of-network” benefits! You are responsible for the initial payment ($ 110 / session) and you can submit your bills to your health insurance provider for reimbursement. Dr. Mario Baum will provide you with any document necessary to make sure you receive reimbursement. Please contact your insurance provider to determine “out-of-network” coverage (similar to above, e.g., how many sessions are covered, what are your deductables, do you need any approval from your primary care physician, what are your co-pays, etc.). Please note that Dr. Baum charges his regular professional fee of $ 110.00 for “out-of-network” sessions.
You also have the opportunity to pay for psychological services yourself. It means that you pay the regular professional fee of $ 110.00/session. The benefit is that none of your data will be submitted to any health insurance provider, and that Dr. Baum can spend more time with you.
What are the rates for counseling and therapy sessions?
Dr. Mario Lehenbauer-Baum’s standard fee is $ 110.00 per session (50 minutes) for individuals, and $ 140.00 for couple’s sessions (50 minutes).
What are the fees for assessment and testing?
Depending on what kind of assessment (brief or comprehensive, or something in between) you need, Dr. Mario Lehenbauer-Baum will discuss the expected fee range with you (assessment fees include a written report and start at $ 550).
Methods of payment
Dr. Mario Lehenbauer-Baum accepts cash, check and credit card payment.
Please note that your session time is reserved for you, and you only. If you need to cancel or reschedule a session, please provide Dr. Baum with a 4 hours’ notice; health insurance providers do not provide any reimbursements for missed or cancelled sessions. Therefore, if you miss a session without canceling at least 4 hours before, or you forget to show up, you take that time away from another client. The policy is to collect the regular professional fee of $ 110 as no-show fee.
What are the methods that Dr. Mario Lehenbauer-Baum uses for therapy and counseling?
Every client and couple is unique, therefore, the treatment and counseling are tailored to fit the needs of each client. Dr. Lehenbauer-Baum has extensive trainings in a wide range of modalities, including cognitive-behavioral therapy, positive psychology, solution-focused therapy, mindfulness and stress management strategies; the approaches are active, problem-focused and addressing here-and-now issues, tailored for each client.
What is cognitive-behavioral therapy (CBT)?
CBT is a short-term, goal-oriented psychotherapy treatment. Dr. Lehenbauer-Baum works with his clients and patients to solve problems together. Many people like CBT because it is a hands-on, practical approach to problem-solving. During therapy, the client and the psychologist focus on
- emotions, and sometimes
- physical reactions in your body (e.g., heart racing, sweating, ..)
What is Mindfulness?
Mindfulness is a set of techniques scientifically proven to reduce tension, anxiety, depressed mood and elevate your general mood. If you want to know more about mindfulness and how to increase your quality of life, don’t hesitate to contact Thrive in Life Counseling and Therapy.
The concept of mindfulness is coming from an Asian/Buddhist meditation philosophy. It can help individuals to focus their awareness on things that are going on right now. With a “non-judgmental” attitude, it is the act of “paying attention on purpose” to the present moment; it helps people to become more aware of their thoughts and what is going on inside and outside of them. Please find more about mindfulness in Mario Lehenbauer-Baum’s blog.
It is a privilege for us to help people thrive in life!